POLICIES
Cancellation
A non-refundable, flexible £10 booking fee is required to confirm your appointment, you will be contacted via text message if booked online with details of how to complete this
24 hours notice is required to change or cancel your appointment
- Prior to 24 hours, you may reschedule your appointment and the booking fee will be applied to your new appointment
- Cancelling or changing your appointment with less than 24 hours notice will result in forfeiting the booking fee and completing a new one to reschedule
NO SHOWS - if you fail to turn up to your appointment without prior notification you will need to pay for 50% of the appointment before rebooking with AWLA
Late
Please reach out to the phone number provided in your pre-appointment info should you expect to be more than 10 mins late to your appointment
While I will do my best to accommodate a late arrival, this may result in rescheduling your appointment for another day
guarantee
At Amiee Wolfe Lash Artistry refunds are not offered on services rendered. However, there is a guarantee on all work provided
If you have any concerns with the service you have received, please make contact within 3 calendar days
A complimentary touch up appointment (30 mins) may be schedulded if deemed necessary & it must be booked within 7 days following your original booking date
guests
The studio for AWLA is currently located within a home and the space is small, so respectfully come just yourself to your appointment.
appointment protocol
Arrive on time. Not late, and not too early. As I work from my home, the time between appointments is crucial, so please arrive 5 mins before your app and I will come to let you in at the time of your appointment.
Please come to your appointment with clean, freshly washed lashes, free from makeup around the whole eye area. This will ensure you receive the best benefit from your appointment as I can get to work straight away, have a strong bond and amazing retention.
Regular clients, whilst a cleanse is performed at the beginning of every service, you can do a more thorough job at home! Please cleanse the morning of your appointment, and know that extra time spent cleaning your lashes will result in less time for lashing.